Messaging System


Messaging System

Coster is a ticket management system to support customer service activities. Coster can assist Supervisors (SPV) and Customer Service (CS) to manage and monitor tickets. Coster makes it possible to have direct conversations with customers by using WhatsApp, Instagram DM and Email. Users can also manage message broadcasts for their customers through the WhatsApp Business Platform.

Track And Manage All The Historical And Current Data

Integrated dashboard making it easy for you track and manage all the data which neededto be checked.

Manage And Elevate Your Interaction

One dashboard to maintain and evaluate the process of interaction with your customers.

No More Upset Customers With Auto-Reply Template

Don’t let your customers waiting in line, let them get what they want immediately using an AI-powered chatbot.

Ngobrol.Ai is a Chatbot and AI (Artificial Intelligence) technology that simulates human conversation or "chatter" through text, to make better customer experience. Uses both of business-to-consumer (B2C) and business-to-business (B2B) environments.

Smart Chatbot

Online Shopping

On Chat transaction and provide helpful information, including shipping price and availability

Virtual Assistant

Ngobrol can also act as virtual assistants, the part of a personal chatbot

Customer Service

Can use chatbots AI to help service agents answer repetitive requests


Creating a Better Customer Experience
Auto-Reply To Your Customers Any Time
Purchasing Experience for your Customers

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