COSTER
Messaging System
Coster is a ticket management system to support customer service activities. Coster can assist Supervisors (SPV) and Customer Service (CS) to manage and monitor tickets. Coster makes it possible to have direct conversations with customers by using WhatsApp, Instagram DM and Email. Users can also manage message broadcasts for their customers through the WhatsApp Business Platform.
Track And Manage All The Historical And Current Data
Integrated dashboard making it easy for you track and manage all the data which neededto be checked.
Manage And Elevate Your Interaction
One dashboard to maintain and evaluate the process of interaction with your customers.
No More Upset Customers With Auto-Reply Template
Don’t let your customers waiting in line, let them get what they want immediately using an AI-powered chatbot.
Ngobrol.Ai
Ngobrol.ai is a Chatbot and AI (Artificial Intelligence) technology that simulates human conversation or "chatter" through text, to make better customer experience. Uses both of business-to-consumer (B2C) and business-to-business (B2B) environments.
Smart Chatbot
Online Shopping
On Chat transaction and provide helpful information, including shipping price and availability
Virtual Assistant
Ngobrol can also act as virtual assistants, the part of a personal chatbot
Customer Service
Can use chatbots AI to help service agents answer repetitive requests